In the News

Leading news and industry organizations rely upon Nielsen BuzzMetrics’ ability to spot important online trends before they fully materialize. They frequently recognize us for objective, accurate and insightful analysis of consumer-generated media, blogging trends, word-of-mouth influence and other industry issues and trends.

News for 2006

12.18.06 logo

Brands for the Chattering Masses

"The days of sitting behind the focus-group wall are going the way of the buggy whip," said Mike Nazzaro, BuzzMetrics' president and chief operating officer. "We are fundamentally changing the way marketing and market research will be done in the future"

12.4.06 logo

RepNation Empowers Consumers to Build Buzz

Buzz agencies like RepNation "respect that consumers have a voice and represent a recognition that consumer advocacy is a highly effective marketing tool," said Pete Blackshaw, chief marketing officer, Nielsen BuzzMetrics. Yet Blackshaw, the co-founder of the Word of Mouth Marketing Association, also cautioned that "businesses embarking on consumer marketing need to make sure that the recipients of this are aware that overt incentives [are involved]."

12.4.06 logo

Countdown to the Superbowl

"Nielsen BuzzMetrics is getting its ""Super Bowl buzz-monitoring program"" in full swing. Claiming more analysis than John Madden and Al Michaels, BuzzMetrics says it'll monitor the metrics from blogs and websites by volume, emotion, favorability, specific issue and penetration. They even say they'll monitor if specific spokespeople hurt or helped a campaign and who was talking about the ads most."

12.4.06 logo

Develop Customer Relationships That Last

Nielsen BuzzMetrics' VP/auto industry practice leader reveals the pressing need for autos to inject a measure of consumer affairs to drive satisfaction and loyalty, and explains how.

12.4.06 logo

Book Excerpt: Giving Up Control and Other Scary Lessons

In a study that Nielsen BuzzMetrics conducted of people who create content online, it discovered that they are more likely to have high-speed Internet connections, cell phones, MP3 players, digital cameras, laptops, and TiVos or other DVRs than people who don't create content online.

12.4.06 logo

Major Marketers' Sites Attract Millions, Influencers

"Visitors to [corporate and brand] websites have a much higher propensity to recommend products," said Pete Blackshaw, chief marketing officer of Nielsen Buzzmetrics, whose research shows more than 40 percent of people who give a brand email feedback are likely to recommend it to others.

12.4.06 logo

Paid Blogging Trend Hits a Nerve, Spurs Competition

Pete Blackshaw, CMO at CGM measurement firm Nielsen BuzzMetrics, isn't so sure an increase in advertiser-prompted blog posts will be valuable for advertisers, bloggers or blog readers in the long run. "We're now in this new phase of what I call 'chatterbacking,' where everyone wants to participate in the chatter…[advertisers] want a piece of the action immediately," he said. Blackshaw argues the social currency achieved by trusted bloggers could be eroded if the Web becomes cluttered with paid posts, which may reflect poorly on all blogs as time goes on.

10.3.06 logo

Forrester cites Nielsen BuzzMetrics as a Leader

Nielsen BuzzMetrics has been recognized as a leader in The Forrester Wave™: Brand Monitoring, Q3 2006 report, cited for its "strongest strategic vision" and a "scale unmatched by any other competitor." Click the link for a compliementary copy of the report.

9.24.06 logo

Is This the Future of Advertising?

Increaasingly, advertisers will test different advertising formats on the Internet as they search for the new holy grail of reaching customers, notes Marketing VP Max Kalehoff in this Boston Globe piece on advertising's future (free registration).

9.17.06 logo

Procter's Cup Runneth Over With Folger's Video

An online video of an ad for Folger's Coffee's "Tolerate Morning" campaign is taking the Internet by storm, a move that Nielzen BuzzMetrics CMO Pete Blackshaw calls "re-energizing" for Procter & Gamble.

9.5.06 logo

Consumer-Generated Media is Fragile: Don't Mess It Up

Nielsen BuzzMetrics CMO Pete Blackshaw discusses the pitfalls of "chatterbacking," a term he uses to refer to marketers who are aggressively exploring every possible technique to piggyback on CGM and online onversation.

8.30.06 logo

Marketers Get Their Mascots In On Action at MySpace

Wendy's new icon has a MySpace account, and so does Burger King's "King." VP Marketing Max Kalehoff notes that this new use of social media by marketers must balance the importance of members vs. over-commercialization.

8.23.06 logo

Baby, You Can Drive My Car

Alice LaPlante looks at some of the automobile ads and videos that find their way onto consumers' computer screens...sometimes intentionally, sometimes not. CMO Pete Blackshaw says autos, as high-involvement purchases, are prone to this kind of media.

8.23.06 logo

Artists Take Painting to the Masses

Sell la painting a day on the Internet? One artist is doing it succesfully, and has managed a top ranking at Nielsen BuzzMetrics' BlogPulse.com, according to Marie Puente's examination of this buy-it-online art trend.

8.17.06 logo

Customer Feedback, or What I Learned on My Summer Vacation

Writer Heidi Cohen, taking a tip from Nielzen BuzzMetrics' CMO Pete Blackshaw, uses a recent vacation experience to provide advice about listening to customers and consumers for some of the best marketing research available.

8.8.06 logo

Corporate Blogging: Great Liberator or Oxymoron?

CMO Pete Blackshaw, a contributor to ClickZ, looks at the newest evolution of blogging with a review of author Debbie Weil's "The Corporate Blogging Book."

8.2.06 logo

Blogs, Social Sites Offer Plenty of Ad Space

Reporter Theresa Howard examines the boom in online social media outlets, as well as the new opportunities they present for advertisers.

7.25.06 logo

You, Too, Can Join Internet's Ad World

"What's going on right now really represents a fundamental shift in media and marketing," says VP/Marketing Max Kalehoff, in this Atlanta Journal-Constitution analysis of consumer-created videos and ads (free registration).

7.17.06 logo

Your Attention Please

When younger audiences tune out traditional media, where do marketers turn? Follow the linked articles in this special series for a look at what savvy marketers are doing to "enroll consumers in shaping the marketing," as CMO Pete Blackshaw describes it.

7.12.06 logo

Lost in the Blog

Nielsen BuzzMetrics' study is quoted, as is Health/Pharm Practice Leader Lydia Worthington, in this lengthy examination of the pharmaceutical industry's energing focus on online buzz in a regulatory environment.

7.6.06 logo

Social Marketing: Reach Out and Engage Customers

Nielsen BuzzMetrics gets a nod from Heidi Cohen, who looks at the impact of social media on businesses, and how today's savvy businesses can react, respond and engage their clients, customers and employees.

6.30.06 logo

Financial Firms Should Get Out And Socialize

In this examination of the impact of social media, CEO Jonathan Carson notes that financial firms have an opportunity to interact with customers who discuss personal finance online.

6.30.06 logo

Human Trails in Cyberspace: Social Scientists Create Maps of Online Interactions

Matthew Hurst, Nielsen BuzzMetrics' director of science and innovation, is featured in Jeffrey Young's examination of the nature of human behavior in cyberspace.

6.29.06 logo

Podcast from the iMedia Agency Summit

Read a summary and download a podcast of CMO Pete Blackshaw's participation in a session on consumer-generated content, from the iMedia Agency Summit in May.

6.26.06 logo

HyperQuake Creates Fun Online Marketing for Movies, Firms

CMO Pete Blackshaw notes that trends such as "advergaming," in which online games are embedded in marketing events, can deepen viewer/customer involvement and engagement in brands, promotions and products.

6.22.06 logo

Online 'Ad' is Here and it's Growing

When cats duke it out at TV's Meow Mix House, it's a sign that TV advertising and programming are becoming one and the same. "We're going to see much, much more of this," says CMO Pete Blackshaw, in the Montreal Gazette.

6.20.06 logo

BuzzMetrics Announces Deal with Tech Republic

The first of a series of publisher market applications being made available by Nielsen BuzzMetrics is fueling the software/hardware "buzz" reviews at CNET's Tech Republic Web site

6.14.06 logo

Nielsen BuzzMetrics Partner with TechRepublic

Writes MarketingShift's Jason Dowdell: "Personally, I think the reviews are pretty schweet and it's nice to see Mashups greeted with more success in the mainstream internet landscape..."

5.15.06 logo

Carmakers Woo Youth With Web videos

Auto companies are increasingly relying on companies like Nielsen BuzzMetrics to measure the impact of online social media, such as search-engine friendly, consumer-created videos and other media. "We live in a world now where your brand equity is essentially the sum of your search results," says Max Kalekhoff, VP of marketing.

5.13.06 logo

From Fans' Lips to Television Gods' Ears

A piece about the growing influence of fan/viewer blogs and online discussion boards on TV popularity and ratings mentions Nielsen BuzzMetrics' TV-tracking service as one solution that's keeping track of the "buzz."

5.8.06 logo

Measuring the Grapevine

Measuring word-of-mouth impact is spreading to businesses, and the methods companies deploy depend on whether they're interested in listening or talking. BuzzMetrics is featured as a company that specializes in measuring media created by consumers.

5.1.06 logo

Defending Yourself Against the Blogs

Senior writer Tim Parry interviews CMO Pete Blackshaw and others new-media experts for tips on how today's savvy companies and PR professionals can better understand and leverage the blogging phenomenon

4.12.06 logo

As Blogs Grow, So Does Spam

Senior Researcher Natalie Glance offers hope in the face of a growth of spam blogs, or "splogs." That hope comes through better filtering methods by search engines, such as Nielsen BuzzMetrics' own BlogPulse.com, to weed out the fake blog posts.

4.11.06 logo

Lenovo Makes Break with IBM Brand

Survey data provided by Intelliseek (now Nielsen BuzzMetrics) is cited in an article about Lenovo's decision to establish itself and its ThinkPad independently of IBM

4.5.06 logo

TV Goes to Blogs: Shows Add Extra Information as Treat for Fans

CMO Pete Blackshaw is quoted in a USA Today article that examines the increasing use of blogs by TV shows and producers to maintain online buzz from episode to episode.

3.15.06 logo

Blogger Gives Dark Secrets the First-Class Treatment

Writer Maria Puente profiles Frank Warren, creator of the PostSecret blog, one of BlogPulse's top-ranked blogs. Part art, part therapy, part media, the blog is an example of how blogging is changing the way people interact and communicate on the Internet

3.15.06 logo

The Bottom Line on Blogging

Blogging is changing the way businesses communicate with other businesses and with their customers, and writer David Hayes look at the phenomenon via the corporate blogging boom.

3.3.06 logo

Blog Buzz Marketing Helps Companies Catch Trends in the Making

For leading-edge data, many companies turn to Internet "buzz" for early trends, and writer Steven Levingston talks to several Nielsen BuzzMetrics clients and analyzes 2006 Winter Olympics buzz to illustrate the phenomenon.

2.7.06 logo

Can You TiVo to See Just the Ads

"In some instances, said Pete Blackshaw, chief marketing officer at Intelliseek, which is seeking to measure the postgame word of mouth about the commercials, consumers are saying they like the microsites better than the spots." "It's parallel to using TiVo,"" said Mr. Blackshaw, whose company is soon to become Nielsen Buzz Metrics. ""It's about consuming advertising at your own pace, and the microsites are almost like portals for watching ads."""

1.26.06 logo

Shadyside Firm Helps Businesses Track What Bloggers are Saying

The scientific team that makes up Intelliseek's Applied Research Center in Pittsburgh is profiled by writer Dan Majors, who examines the company's expertise at analyzing blog discussions for business and marketing intelligence

1.19.06 logo

Blog Tracking Services Agree to Join Forces

BuzzMetrics in New York, partly owned by VNU, is acquiring Intelliseek in Cincinnati for undisclosed terms. The combined company will be 50.1 percent owned by VNU, which also owns companies like Nielsen Media Research, and will operate under the Nielsen BuzzMetrics name with offices in Cincinnati and New York.

1.18.06 logo

Word of Mouth: Coming to a Marketplace Near You

ClickZ Columnist Dave Evans looks at the evolution of word-of-mouth marketing from -- you guessed it -- the Word-of-Mouth Marketing Association's Florida conference

1.18.06 logo

Intelliseek to be acquired by media company

Reporter Greg Paeth examines VNU's announcement that it is acquiring majority ownership in BuzzMetrics and merging it with Intelliseek to create Nielsen BuzzMetrics

1.18.06 logo

VNU Unites BuzzMetrics, Intelliseek

Mickey Khan's coverage of the Intelliseek-BuzzMetrics acquisition by VNU includes one expert calling it "the beginning of the golden age of word of mouth marketing."

1.18.06 logo

Intelliseek Sold, Faces Merger

From its startup days in 1996 to its sale to VNU, Intelliseek has survived the ups and downs of the Internet company to find its place in the global marketplace

1.18.06 logo

Word-of-Mouth Measurement Leader Emerges Under VNU

Nielsen parent VNU is taking a majority stake in word-of-mouth measurement firm BuzzMetrics, which simultaneously announced plans to acquire rival Intelliseek. The new company will operate under the name Nielsen BuzzMetrics. "The combined company will be a strong and clear leader for the space, especially with the backing of VNU," said Nielsen BuzzMetrics CEO Jonathan Carson.

1.17.06 logo

Intelliseek buyout channels Nielsen Ratings

The Cincinnati Business Courier notes today's announcement that VNU is investing in BuzzMetrics and Intelliseek to create a Nielsen BuzzMetrics service

1.17.06 logo

Web-Tracking Firm Intelliseek is Sold

Technology writer James Pilcher examines the sale of one of the Tristate's premier Internet/technology companies and the creation of the new Nielsen BuzzMetrics service

1.17.06 logo

VNU Unites BuzzMetrics, Intelliseek to Create Nielsen BuzzMetrics

VNU, parent company to ACNielsen, invests in BuzzMetrics and Intelliseek to create a new standard in online media measurement, Nielsen BuzzMetrics

1.17.06 logo

Nielsen to Measure Blog...Commentary

Writer Jon Lafayette looks at the impact of the new Nielsen BuzzMetrics announcement on TV measurement

1.13.06 logo

Companies Go Bloggy for Marketing

Bloggers are becoming the sounding boards for increasingly measurable word-of-mouth campaigns, and writer Christopher Heun looks at the phenomenon

1.3.06 logo

Why Companies Monitor Blogs

Intelliseek is one of several companies featured in an article about the corporate and brand benefits of monitoring online discussions and blogs

1.3.06 logo

The Power of Community

Writer Terri Whitesel cites Intelliseek's 2005 Consumer-Generated Media Engagement Study in a look at the power of community -- people with shared interests and passions.


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­­High-Value Population - 44% of Internet users publish their thoughts or otherwise create content online [Pew Research]

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